Increase Understanding, Evaluate Knowledge, Gather Feedback.
CustomerCarePoint gives you a simple, cost effective way to listen to and respond to your customers...in real time... a MUST for customer care and customer retention.
Surveys don't address immediate and pressing issues that you need to know about.
Its crucial to allow customers to deliver important feedback... whenever they want, how they want... to the highest levels in your organization, so you can respond BEFORE it gets to SOCIAL MEDIA and causes irreparable damage to your brand.
Give your customers a way to speak to you directly. See how at www.customercarepoint.com
For any organization, getting employee feedback is critical in this age of instant personal broadcasting.
In most jurisdictions, the law requires you to be aware of issues such as harassment and intimidation within your organization... and the judgments awarded against companies just keep getting larger.
So you need to be on top of what's going on in your organization while you can manage it.
theHelpPoint can give you a simple and effective communication path. See how at www.thehelppoint.net
Delivering training / educational content is only step one of the process. You need to evaluate how well it is being understood to get the ROI.
Where is comprehension weak or strong?
How can you prove compliance?
But many solutions can be expensive, complicated to implement, unreliable and have a BIG learning curve for both administration and users.
QuizzPoint makes training and employee development easy and affordable, at any level of your organization.
And the best part is, we do it for you... until you decide to do it yourself
See how at
Acco Canada, Allied Cdn., American Express, Atlas Tires, Baker & MacKenzie, Bell Canada,Burger King, Canadian Centre for Abuse Awareness, Denny’s, GM (US), GTMA, IBM, Honda, Hudson, Hyundai, Niagara College, JJ Banicke, Johnson & Johnson, MacDonalds, MasterCard, National Bank of Canada, Northmount, Northern Telecom, Ortho Pharmaceuticals, Ralston Purina, St.Paul’s School, Scotiabank, Shell, TSE, Toronto Ski Show, Toronto Sportsman Show, Treasury Management Ass., University of Southern California